“That’s not something a CRA employee would ever demand of you. Murphy says CRA will never demand immediate payment in Bitcoin or gift cards.Īnother red flag, Murphy says, is if the caller tells you not to talk to anyone such as a family member or your accountant about the matter. “The call display option isn’t always the best because these scammers will use technology to spoof that they are calling from Canada, that they are calling from Ottawa or what have you,” he said. Then, Murphy says, hang up and contact CRA using the general inquiry number on the agency’s website before you provide any information and ask them to verify that the call was legitimate. If you call them, they may ask for personal information as a way to identify you, it is part of their authentication protocol, but they would not call you for that information,” she said.ĬRA spokesman Paul Murphy says if you’re unsure it really is the tax agency calling that you should to ask the caller for their name, which CRA office they are calling from and their phone number.
“Yes the CRA may ask you questions, but they aren’t going to call you and ask for personal information. Prince says a red flag may be if the caller is asking for information over the phone that CRA should already have if they are calling you. “Why does the CRA need that information? Have I provided that to them already? What would they be doing with that information and why do they need it now?” “Ask the right questions to yourself, does this call make sense,” she said. If you think it might really be the government calling you about your taxes, you should verify it is before you do anything, experts say.Ĭherolle Prince, a financial crimes expert at KPMG, says you want to trust, but verify you really are dealing with the CRA before you give out any information. The scam is a common one: a phone call claiming to be the Canada Revenue Agency demanding an immediate payment.
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